How to Resolve QuickBooks Error 179

QuickBooks is a powerful tool for managing finances, but like any software, it can sometimes present users with errors. One such error is QuickBooks Error 179. This guide will walk you through what this error is, its general causes, and troubleshooting solutions to fix QuickBooks Error 179.

What is QuickBooks Error 179?

QuickBooks Error 179 occurs when users try to log in to their bank's website from within QuickBooks, but the login fails. This error prevents users from accessing their bank's data, hindering the ability to update transactions, reconcile accounts, and manage finances efficiently.

The error message typically reads something like this:

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Understanding the underlying causes of this error is essential to resolving it effectively.

General Causes of QuickBooks Error 179

Several factors can trigger QuickBooks Error 179. Here are the most common ones:

1. Invalid Login Credentials: Entering incorrect username or password.
2. Bank Website Issues: The bank's website might be down or experiencing technical issues.
3. Multiple Logins: Simultaneous logins from different devices can trigger the error.
4. Browser Cache and Cookies: Accumulated cache and cookies can interfere with the login process.
5. Outdated QuickBooks Version: Using an outdated version of QuickBooks can cause compatibility issues.
6. Firewall or Security Settings: Overly restrictive security settings can block access to the bank's website.
7. Corrupted QuickBooks File: Corrupted company files or QuickBooks data files can also be a culprit.

Troubleshooting Solutions to Fix QuickBooks Error 179

Here's a step-by-step guide to resolving QuickBooks Error 179:

Step 1: Verify Login Credentials

Ensure that you are entering the correct username and password for your bank account. Double-check for typos and make sure that the Caps Lock is off.

1. Go to your bank’s website.
2. Log in using your credentials to verify they are correct.

If you can log in successfully, the issue might be with QuickBooks.

Step 2: Clear Browser Cache and Cookies

Clearing your browser's cache and cookies can resolve many connectivity issues.

For Google Chrome:

1. Click on the three dots in the upper-right corner.
2. Go to Settings > Privacy and security > Clear browsing data.
3. Select Cookies and other site data and Cached images and files.
4. Click on Clear data.

For Firefox:

1. Click on the three lines in the upper-right corner.
2. Go to Settings > Privacy & Security.
3. Scroll down to Cookies and Site Data and click on Clear Data.
4. Check both Cookies and Site Data and Cached Web Content, then click Clear.

Step 3: Update QuickBooks

An outdated version of QuickBooks might not support the latest features and fixes.

1. Open QuickBooks.
2. Go to Help > Update QuickBooks Desktop.
3. Click on Update Now.
4. Select Get Updates.
5. Restart QuickBooks once the update completes.

Step 4: Check Multiple Logins

Ensure that your account is not logged in on multiple devices.

1. Log out from all devices.
2. Clear browser history and cache on each device.
3. Try logging in again from a single device.

Step 5: Adjust Firewall and Security Settings

Firewalls and antivirus programs can sometimes block access to certain websites.

1. Open your firewall settings.
2. Add QuickBooks as an exception.
3. Restart your computer and try logging in again.

Step 6: Repair Corrupted QuickBooks File

Corrupted files can prevent proper functionality. Use the QuickBooks File Doctor tool to repair these files.

1. Download and install the QuickBooks Tool Hub.
2. Open the Tool Hub and select Company File Issues.
3. Click on Run QuickBooks File Doctor.
4. Select your company file from the list and click Check your file.
5. Follow the prompts to repair the file.

Step 7: Reconnect Your Bank Account in QuickBooks

If none of the above steps work, try reconnecting your bank account.

1. Open QuickBooks.
2. Go to Banking > Bank Feeds > Bank Feeds Center.
3. Select your bank account and click on Deactivate.
4. Restart QuickBooks.
5. Go back to Bank Feeds Center and click on Set Up Bank Feeds.
6. Enter your bank's name and follow the prompts to reconnect.

Step 8: Contact Your Bank

If the issue persists, there might be a problem on the bank's end.

1. Contact your bank's customer support.
2. Explain the error you are encountering.
3. Follow their instructions to resolve any potential issues with your account.

Step 9: Contact QuickBooks Support

If all else fails, contacting QuickBooks support is a good option.

1. Visit the QuickBooks Support website.
2. Select your QuickBooks version.
3. Choose Contact Us.
4. Explain your issue to the support team for further assistance.

Additional Tips to Prevent QuickBooks Error 179

To prevent future occurrences of QuickBooks Error 179, consider the following tips:

• Regularly update QuickBooks to the latest version.
• Maintain proper login credentials and keep them secure.
• Clear browser cache and cookies regularly.
• Avoid logging in from multiple devices simultaneously.
• Monitor your firewall and security settings to ensure they are not overly restrictive.
• Perform regular maintenance on QuickBooks files using tools like the QuickBooks File Doctor.

Conclusion

QuickBooks Error 179 can be frustrating, but with the right approach, it can be resolved efficiently. By understanding the common causes and following the troubleshooting steps outlined in this guide, you can get back to managing your finances smoothly.